User Experience

UX (User Experience) and UI (User Interface) design is about understanding how your websites elements hang together on a page and creating web interfaces that are easy to understand and use.

We build sites that communicate clearly and consistently with the rest of your brand, are efficiently designed to create an effortless customer journey, and offer effective functionality and interactions.

We will map your key goals into user journeys and navigation paths, and capture the calls to action and the position of key elements and graphics. The output of this phase is a detailed wireframe so you can visualise how the customer journeys and content work together.

Selected Work

BY STARTADESIGN

Plus Timber

The core aim was to develop a brand and create an eCommerce site ready for the launch of Plus Timber collection in to the UK market. Create an integrated digital marketing launch campaign to launch the +TIMBER collection.

Mishanto London

We built a first class eCommerce experience for Mishanto to sell their exquisite Jewellery products using Woocommerce and custom built woocommerce platform. Integration with Google Merchant centre enabled them to sell their products online alongside high street brands

Secure Carbon Futures

The core aim was to create a unique and standout brand, within the Eco digital space. Using a custom build wordpress theme, we created a image rich design that depicted their products and services.

Flowers by Flourish

We helped Flowers by Flourish increase their revenue by 15% in the first 6 months. We redesigned sections of their website and improved usability and more importantly improved their conversion rate from 1.5% to 2.6%.

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User Experience Process & Insights

User Experience Process

WHAT DOES OUR USER EXPERIENCE PROCESS INCLUDE?

Our UX/UI design process has been finely honed over the last 5 years. Our user experience design is based on research, analysis, exploratory interviews and client-customer feedback. We will conduct competitor analysis, capture customer requirements, create sketches and design concepts and present high fidelity mockup designs for desktop, tablet and and mobile interfaces.

Typical techniques may include:

  • Stakeholder interviews
  • Competitor analysis
  • Persona mapping and research
  • Usability testing and focus groups
  • Participatory design

Thought Leadership

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Our User Experience Approach

WHAT TOOLS DO YOU USE?

We use a fairly wide array of tools to make sure our user experience designs are top notch. We prototype with Sketch and InVision, and will sometimes use Principle to create interactive prototypes.

We will map your key goals into user journeys and navigation paths, so as to capture the calls to action and the position of key elements and graphics throughout the website. The output of this phase is a detailed wireframe so you can visualise how the whole website is structured.

For user behavior tracking and understanding, we use tools such as Google Analytics, Hotjar, and Optimizely to perform our tests.

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Pricing

CAN YOU EXPLAIN YOUR PRICING AND ENGAGEMENT STRUCTURE?

Our pricing is based off of how much work we’re doing. We can either support you on a monthly retainer or quote for a one off project. Our fees start from £300 per month or from £2500 for one off website builds.

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